Maintenance & Support
Reliable support to keep your systems running smoothly
Support Tiers
📧
Basic Support
Starting at $500/month
Response: 24-48 hours
- Email support
- Business hours coverage
- Bug fixes and patches
- Monthly health checks
- Documentation access
Most Popular
💼
Professional Support
Starting at $1,500/month
Response: 4-8 hours
- Priority email & phone support
- Extended business hours
- Proactive monitoring
- Weekly health reports
- Performance optimization
- Quarterly reviews
🏢
Enterprise Support
Custom pricing
Response: 1-2 hours
- 24/7 dedicated support
- Phone, email, and chat
- Dedicated support engineer
- Real-time monitoring
- Custom SLAs
- On-site support (if needed)
- Priority feature requests
Maintenance Services
🔧
Application Maintenance
Ongoing updates, bug fixes, and feature enhancements for your applications.
📊
Infrastructure Monitoring
24/7 monitoring of your systems, servers, and cloud infrastructure.
🔒
Security Updates
Regular security patches, vulnerability assessments, and compliance updates.
⚡
Performance Optimization
Continuous performance tuning and optimization to ensure optimal system performance.
Service Level Agreements (SLAs)
Uptime Guarantee 99.9%
Response Time (Critical) 1-2 hours
Response Time (Standard) 4-8 hours
Resolution Time (Critical) 4-8 hours